[Photo courtesy of Radisson Hotel Group]
Radisson Safe Travel Info
Radisson Cancellation Policy: COVID-19 Review
Radisson Hotel Group has introduced a new 20-step protocol for its hotels to protect the safety of guests and employees.
With new cleaning and sanitizing procedures, an enhanced focus on hotel public areas, and face masks and training for hotel employees, all hotels are required to follow the new standards.
The Radisson Hotels Safety Protocol includes a new 20-step protocol for hotels outlining revised operations for each hotel in the group.
The group has also relaxed rebooking and cancellation requirements. New reservations booked before August 31, 2020 can be changed or cancelled without penalty/fees up to 24 hours before arrival.
If a deposit was paid, it will be refunded to the payment source, or provided as credit if required by local law.
Radisson Hotel Group CEO Federico González also posts a letter on LinkedIn regarding the group’s commitment to guests during the pandemic.
Radisson Hotel Group
Safe Travel Summary
Install shields at reception between guests and employees
Disinfecting room key cards at check-in
Alcohol-based sanitizer and gloves available at hotel entrances and public areas
Implement social distancing throughout hotels
Enhanced cleaning with frequent disinfection of high touch surfaces
TV remote controls disinfected between stays and placed in sealed protective bags
Hotel employees provided with masks
Employees and suppliers have temperature checked if legally permitted or required
Radisson Hotel Group employees receive hygiene and prevention training
Individually-packaged or grab and go food items available
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Radisson Hotel Group
Radisson Hotel Group Brands
Radisson manages over a thousand hotels under the brands below. Its cleaning and safety protocols should apply across brands.
Country Inn & Suites by Radisson
Park Inn by Radisson
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