Safety, Cleanliness, & COVID-19 Travel Review
Qantas
Cleaning Policy
Enhanced aircraft cleaning and disinfecting, focusing on high-touch surfaces like seats, seatbelts, overhead bins, air vents, and toilets
Masks & Distancing
Passengers encouraged to wear a mask (provided by Qantas). Social distancing during boarding / deplaning, but no distancing policy on board
Flexibility & Rebooking
Generally flights thru Oct 31, 2020 may be cancelled and retained as credit. More info…
Qantas Safe Travel Info
What's it like to fly Qantas right now?
Qantas has suspended most international flights through March 2021. Flights between Australia and New Zealand are suspended until mid-August 2020.
With Australia not allowing international visitors (only Australian citizens and residents may travel to Australia for the time being), Qantas is only operating domestic flights.
The airline has launched Fly Well, a program that adds new safety and wellbeing protocols across the passenger experience when traveling domestically on Qantas.
Qantas explains its rebooking and cancellation policies on its web site. Policies vary whether you have a domestic or international flight, but generally you may cancel your flight and retain the value as credit without cancellation fees for flights through October 31, 2020.
Qantas
Safe Travel Summary
Passengers are encouraged to check-in online or via the Qantas app to minimize contact at the airport
Plexiglass shields at airport check-in and customer service desks
Self-service check-in kiosks regularly cleaned will print bag tags for checked luggage
Social distancing implemented during check-in, at the lounge, and during boarding
All passengers receive a Fly Well pack with a face mask and sanitizing wipes
Hand sanitizer and wipes available during flights
All passengers are encouraged to wear a face mask on board. Qantas provides a mask to each passenger
Aircraft use hospital-grade HEPA filters removing 99.9% of the viruses and bacteria in recirculated air
Enhanced aircraft cleaning using disinfectant. Focused on high-touch surfaces like seats, seatbelts, overhead bins, air vents, and lavatories
Reduced, simplified in-flight meals offering and temporarily removal of inflight entertainment
Latest Reviews & Resources
Have you flown Qantas recently?
Safe Travel Guide features photos and reviews of flights. Submit yours and we’ll credit you if we publish them.
