Safety, Cleanliness, & COVID-19 Travel Review
Delta
[Photo courtesy of Delta]
Cleaning Policy
Electrostatic sprayers sanitize plane interiors with high-grade disinfectant after each flight. Then cleaning crews wipe down high-touch surfaces.
Masks & Distancing
Delta customers and employees must wear face masks while traveling. Supplies are available for customers who need them. Info…
Flexibility & Rebooking
Change or cancel without change fees. Cancelled tickets become eCredit for a future Delta flight. Fare differences will apply if necessary.
Delta Safe Travel Info
What's it like to fly Delta right now?
Delta has transformed its operations to prioritize cleanliness, face coverings, and social distancing for its passengers since the start of COVID-19.
It calls this new experience Delta CareStandard, focusing on clean surfaces, more space, and flexibility while traveling.
The airline has generally received positive reviews for being proactive and comprehensive: handing out hand sanitizer at the airport and on board, blocking all middle seats through September 2020, and providing masks to passengers that need them.
Delta’s web site and news room are consistently updated with the airline’s latest policies, videos, and photos of its cleaning and service standards.
While corporate communication isn’t necessarily reflective of the passenger experience, it shows Delta’s management prioritizes open communication about the evolving travel realities amidst the coronavirus.
As of June 15 2020, Delta begins companywide COVID-19 testing of its employees, beginning in Minneapolis/St. Paul (MSP).
Photos courtesy of Delta
Delta
Safe Travel Summary
Check-in: Counters and kiosks wiped down and sanitized frequently
Check-in and boarding: contactless experience available via the Fly Delta app
Plexiglass shields installed on all counters staffed with a Delta agent in place systemwide
All employees and customers must wear face masks at the airport and on board. Masks available at check-in
Electrostatic spraying disinfects all aircraft after each flight. Gate areas and jet bridges are cleaned with this device as well
Boarding occurs from back to front, limited to 10 customers at a time
All aircraft are ventilated with outside air, or air recirculated through HEPA filters, removing 99.99% of particles including viruses
Seat: tray tables, arm rests, & seat back screens sanitized before every flight
Social Distancing: select seats blocked across all aircraft, with passengers per flight reduced. More info…
Lavatories regularly cleaned during flight and thoroughly sanitized after each flight
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