[Photo courtesy of Delta]
Delta Safe Travel Info
What's it like to fly Delta right now?
Delta has transformed its operations to prioritize cleanliness, face coverings, and social distancing for its passengers since the start of COVID-19.
It calls this new experience Delta CareStandard, focusing on clean surfaces, more space, and flexibility while traveling.
The airline has generally received positive reviews for being proactive and comprehensive: handing out hand sanitizer at the airport and on board, blocking all middle seats through September 2020, and providing masks to passengers that need them.
Delta’s web site and news room are consistently updated with the airline’s latest policies, videos, and photos of its cleaning and service standards.
While corporate communication isn’t necessarily reflective of the passenger experience, it shows Delta’s management prioritizes open communication about the evolving travel realities amidst the coronavirus.
As of June 15 2020, Delta begins companywide COVID-19 testing of its employees, beginning in Minneapolis/St. Paul (MSP).
Safe Travel Summary
Check-in: Counters and kiosks wiped down and sanitized frequently
Plexiglass shields installed on all counters staffed with a Delta agent in place systemwide
All employees and customers must wear face masks at the airport and on board. Masks available at check-in
Electrostatic spraying disinfects all aircraft after each flight. Gate areas and jet bridges are cleaned with this device as well
Boarding occurs from back to front, limited to 10 customers at a time
Seat: tray tables, arm rests, & seat back screens sanitized before every flight
Lavatories regularly cleaned during flight and thoroughly sanitized after each flight
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