Safety, Cleanliness, & COVID-19 Travel Review
Avani Hotels & Resorts
[Photo courtesy of Avani Hotels & Resorts]
Cleaning and disinfection follow Ecolab and EPA guidelines. High-touch surfaces coated with copper protection film. AvaniSHIELD Agent implements new cleaning protocols.
Masks & Distancing
Employees must wear face masks. Contactless greetings, arrival, and departure. Restaurants and fitness centers implement social distancing.
Flexibility & Rebooking
Bookings from Mar 13 to Aug 31 2020 (for stays completed by Dec 20 2020) can be changed for free up to 24 hours before arrival. Flexible rates can be cancelled up to 24 hours before arrival.
Avani Safe Travel Info
What's it like to stay with Avani right now?
Avani Hotels (part of Minor Hotels) calls its health and safety initiative AvaniSHIELD.
Focused on new technology like digital check-in and check-out, copper protection coating, UVC light and HEPA-grade air purifiers, the program was announced in May as hotels prepared to welcome back guests.
While many hotels have embraced technology to provide contactless service and enhanced cleaning, several of Avani’s efforts are unique.
It’s using copper, covering door handles and elevator buttons with anti-microbial copper film, backed by research which indicates the COVID-19 virus survives the shortest amount of time on copper.
Avani is also using Ultra Violet C light sterilization on key cards, stationery and other high-touch surfaces. Guests can request to have their mobile phone sterilized using this technology.
Finally, Avani is placing HEPA-grade air purifiers in select properties. HEPA filters are used in hospitals and on board most commercial aircraft and remove up to 99.99% of airborne particles including viruses.
Avani has increased flexibility for reservations booked from March 13 to August 31, 2020 (for hotel stays completed before December 20, 2020).
Avani Flexi rates may be changed or cancelled up to 24 hours before arrival without fees.
Partially or fully prepaid rates may be changed (but not cancelled) without fees up to 24 hours before arrival.
Safe Travel Summary
Avani employees greet guests in a contactless manner relying on hand gestures like the traditional Thai wai
Digital check-in, check-out, and concierge services via mobile and live chat
Cu+ copper sterilization film applied to high-touch surfaces like elevator buttons and door handles
UVC sterilization boxes disinfect key cards and high-touch objects
Guest room cleaning and disinfection follows Ecolab and EPA guidelines
Restaurants ensure social distancing with tables spaced apart, digital menus, and no buffets
Fitness center usage is limited to ensure social distancing. Gyms receive new sanitizing measures.
Dedicated AvaniSHIELD Agent at each hotel is responsible for implementing new cleaning protocols
HEPA-grade air purifiers in guest rooms at select properties remove airborne particles from air
Avani employees must wear face masks
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